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Adding Or Modifying An E-Signature

An e-signature requires a separate factor from username and password. Vestigo supports e-signatures on transactions subject to CFR Part 11. Currently, this is limited to Prescription Verification and second verification, but will be expanded to additional transactions in a future release.
 

When e-signatures are required, users will be prompted to set up a PIN under My Account or during the transaction process and the e-signature will be visible in the audit trail. If a user who has verification permissions does not have a pin established when they go to verify a prescription, they will be asked to establish one at the time of verification.

 

Contact Vestigo Support for additional MFA options such as biometric fingerprint scanning.

Adding an E-Signature

Adding an E-Signature does not impact historical data where the verifier did not have a E-Signature and E-Signature was not utilized.

  1. Hover your mouse over Main
  2. Click on My Account
  3. Click on the E-Signatures tab
  4. Click Add New

    If you do not see Add New, you already have a pin established and your site is not setup for additional authentication.

     

  5. Ensure E-Signature Type is set to PIN
  6. Enter a 4-6 numeric digit pin that you will remember
  7. Enter the same pin in the Confirm Pin section
  8. Click Submit

 

Modifying an E-Signature

Modifying an E-Signature will not update historical data where the E-Signature was used.

  1. Hover your mouse over Main
  2. Click on My Account
  3. Click on the E-Signatures tab
  4. Click Edit
  5. Enter a 4-6 numeric digit pin that you will remember
  6. Enter the same pin in the Confirm Pin section
  7. Click Submit

 

Testing an E-Signature

  1. Hover your mouse over Main
  2. Click on My Account
  3. Click on the E-Signatures tab
  4. Click Test
  5. Enter your pin that was previously established
  6. Click Submit

If it is correct, users will receive a "E-Signature Applied" validator.

If it is incorrect, users will receive an "Incorrect E-Signature" validator.

Deleting an E-Signature

Deleting an E-Signature will not update historical data where the E-Signature was used.

  1. Hover your mouse over Main
  2. Click on My Account
  3. Click on the E-Signatures tab
  4. Click Add New
  5. Ensure E-Signature Type is set to PIN
  6. Enter a 4-6 numeric digit pin that you will remember
  7. Enter the same pin in the Confirm Pin section
  8. Click Submit